To demonstrate our commitment to your privacy, we have prepared this statement disclosing our privacy practices. Here, you will learn what personal identifying information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
Information We Collect and How We Use It
ESOL collects certain information from and about its users three ways: directly from the user, from our Web server logs and with cookies.
Web server logs:
When you visit our ESOL Web sites, we may track information to administer the site and analyze its usage. Examples of information we may track include:
Personal information users give us:
On our Web site, visitors can register to purchase products or services, receive personalized content and correspond with ESOL. When you register, we will ask you for some personal information.
If you're purchasing a product, we'll request financial information (E.g., What is your credit card number?). Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.
For other types of registrations, we will ask for your name, address, e-mail address or telephone number. We may then contact you with information about other ESOL products and services.
Finally, you may be asked to disclose personal information to us so that we can provide assistance and information to you. For example, we may collect personal information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting.
If you don't want to receive promotional materials from ESOL or our marketing partners, you can opt out at any time. You simply need to update your preferences with each ESOL service to which you are registered. Here's how:
If you have questions about opting out, send an e-mail message to firstname.lastname@example.org.
More Details About Information We Collect on our Web Sites
Information about ESOL web site subscribers and their ESOL web site usage is maintained in a secure environment. This information is not shared with third parties for marketing purposes. ESOL does not disclose any information about any subscriber's usage of ESOL's web site, except to enforce the terms of our subscriber agreements or as required by law.
How long is your personal data kept by ESOL?
ESOL will retain your information for as long as necessary to fulfill any purposes of this statement or to comply with applicable legislation, regulatory requests and relevant orders from competent courts.
How We Protect Your Information
Transmissions over the Internet are never 100% secure or error free. ESOL takes reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
For example, ESOL uses technical security measures to prevent the loss, misuse and alteration of information under our control.
When we ask customers to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (SSL) technology.
Who Has Access to the Information?
ESOL will share your personal data in three ways:
Links to Other Companies' Sites
How to Correct Inaccuracies
If you've registered with our Web site, you can access and update your information online using this link:
ESOL reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Statement on our Web site.
Please send an e-mail message to email@example.com or write to ESOL, LLC, 14825 St. Mary's Lane, Suite 121, Houston, Texas 77079 or call (877)-456-ESOL.
Effective June 2009